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STANDARD TERMS AND CONDITIONS OF SALE


    1. Introduction

    Welcome to Luxuria International. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please do not use our website or services.

    2. Payment Terms

    Our invoices are payable within 7 working days, unless another payment timeframe is indicated and accepted. In the event of non-payment by the due date, Luxuria International reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Luxuria International will be authorized to suspend any provision of services without prior warning in the event of late payment.

    3. Debt Recovery

    If a payment is still outstanding more than thirty (30) days after the due payment date, Luxuria International reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.

    4. Service Obligations

    Luxuria International undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Luxuria International cannot under any circumstances be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.

    5. Claims

    In order for it to be admissible, Luxuria International must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.

    6. Jurisdiction

    All our contractual relations will be governed exclusively by Rwandan Laws.

    7. Proforma Invoice Terms

    1. This proforma invoice is prepared at the request of the client.
    2. Prices can change depending on the total needed materials and exact measurements taken by our technicians.
    3. These prices are just for the materials described above; other construction works are excluded.
    4. The storage of the products that are finished and delivered to the client is the client's responsibility.
    5. Delivered products under the client's responsibility at the client's warehouse will not be taken back.
    6. Manufacturer installation equipment cannot be taken by the client or other third parties. Installation equipment cannot be confiscated, taken, or damaged by the client.
    7. The client is responsible for any delays at the installation site.
    8. Power, Space, Scaffolding and Storage has to be provided by the Client.
    9. After the delivered product leaves the warehouse, the responsibility rests with the client.
    10. No refunds or cancellations of the proforma after receiving advance or full payment.
    11. After receiving payment, changes to the mentioned items on the proforma are not acceptable.
    12. Payment terms: 70% before order, 30% before delivery.
    13. Products are not delivered to the client until the balance of the produced orders is completely settled.
    14. In the event of force majeure, the manufacturer is not responsible for the delay in production.
    15. In case of any problem after the confirmation of this proforma, both sides (client and manufacturer) should provide written and signed/stamped notification; otherwise, any other given information is not valid.


    8. Contact Information

    For any questions or concerns regarding these terms and conditions, please contact us at:

    Luxuria International- business@luxuria.rw

    By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.


    Thank you for your Business.

    Looking forward to seeing you again soon!